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1) Information about your Hardware: send the contents of the OpenGL tab of ArteCore's about-box. Or use GLinfo2 to check the OpenGL version on your computer. GLInfo2 will display something like this:

Image Added

Important is the vendor (NVIDIA) and the OpenGL Version (at least 2.00)

2) the logfiles: they can be found in your data directory: C:\Documents and Settings\<username>\Application Data\visicore\