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  • Right-Click on My Computer (on the Desktop) and pick "Properties"
  • Click the "Advanced" Tab, then "Environment Variables"
  • to create a new variable, click "New"
  • now enter as variable name "AC_LOG_VERBOSITY", and as value "DEBUG" (without the quotes) Image Added

Now restart ArteCore. ArteCore will now create much bigger log-files containing more information to help up diagnose the problem. This will also cause AreCore to run more slowly, so remove this environment variable once the issue has been solved.